International Journal of Psychology and Psychological Therapy
  

Volume 26 Num. 1 - March 2026

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AI Induced Technostress: A Systematic Review of Risks and Opportunities

Volume 26 Num. 1 - March 2026 - Pages 5-16

Authors:

Indah Mulia Sari , A Malek Mohd Dahlan Hj , Fachry Arsyad , Gumgum Gumelar Fajar Rakhman , Selfiyani Lestari , Siti Vania Khoerunnisa

Abstract:

Volume 26-1 March 1st, 2026

This systematic literature review explores the dual psychological impacts of artificial intelligence (AI) induced technostress, emphasizing both its detrimental and beneficial consequences. Using the PRISMA protocol, 32 peer-reviewed articles published between 2019 and 2025 were selected from an initial pool of articles accessed through Scopus, Springer, Sage, ScienceDirect, and ProQues databases. The synthesis reveal that AI may induce techno-distress, manifest anxiety, cognitive overload, and job insecurity a techno-eustress, which enhances engagement, creativity, and professional growth. These outcomes are mediated by mechanisms (e.g., self-efficacy, resilience) and organizational conditions (e.g., digital leadership, social support). The study underscores the importance of integrating human-centered strategies into AI implementation and calls for the development of multidimensional models that reflect both the risks and opportunities posed by AI in the workplace.

How to cite this paper:
Sari IM, Hj AMMD, Arsyad F, Rakhman GGF, Lestari S, & Khoerunnisa SV (2026). AI Induced Technostress: A Systematic Review of Risks and Opportunities. International Journal of Psychology & Psychological Therapy, 26, 1, 5-16.

Key words:

artificial intelligence, techno stress, techno distress, techno eustress, systematic literature review

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